William James College Behavioral Health Microcredential Program
Microcredential in Trauma-Informed Leadership and Organizational Resilience
(12 credits)
This microcredential certifies individuals equipped to lead human service organizations through an integrated understanding of trauma, neuroscience, and organizational leadership. Graduates demonstrate mastery of trauma-informed practices, crisis intervention, and cultural competence, supported by practical certifications in Psychological First Aid and Skills for Psychological Recovery. They are prepared to create psychologically safe environments, implement evidence-based leadership strategies, and develop resilient organizational cultures informed by contemporary neuroscience and trauma theory.
Courses Required
- BSHS301 – Introduction to Trauma, Crisis Intervention and Resiliency (3 credits) Blended/Online, 15 weeks taken during Spring semester
- BSHS311 – Leadership and Management in Human Service Organizations (3 credits) Blended/Online, 15 weeks taken during Fall semester
- BSSC317 – Introduction to Social Neuroscience (3 credits) Blended/Online, 7 weeks taken during Summer 1 semester
- BSPY400– Foundations of Trauma-Informed Leadership in Human Services (3 credits) Blended, 7 weeks taken during Summer 2 semester
These courses are also available in the BS in Psychology and Human Services program.
What You Will Learn
- Discuss trauma-informed organizational policies and procedures that integrate neuroscience-based understanding of human behavior and trauma responses
- Explain trauma intervention processes while maintaining organizational stability and staff resilience
- Create culturally responsive leadership frameworks that address systemic trauma and promote psychological safety
- Apply social neuroscience principles to promote effective team dynamics and organizational communication strategies
- Apply evidence-based practices for psychological recovery and organizational resilience to complex case studies involving human service settings and diverse employee profiles
Employer-Valued Skills
- Complex systems leadership in trauma-responsive environments
- Evidence-based crisis management and organizational adaptation
- Cultural competence and psychological safety development
- Neuroscience-informed decision-making and policy creation
- Resilience-building and collective trauma response leadership
Project of Evidence
"Organizational Transformation Case Analysis”
Course Modality
Courses in this program are offered in Blended or Fully Online formats:
- Online courses combine asynchronous online lessons with three optional synchronous Zoom sessions, and one mandatory 3-hour online Saturday session held over Zoom.
- Blended courses combine asynchronous online lessons with three optional synchronous Zoom sessions, and one mandatory 3-hour in-person Saturday session held on our campus in Newton, MA
More About This Microcredential
Time to Complete Program: 12 months
Modality: Blended and Online
Support: Students have full access our Academic Resource Center, Library, and Technical
Support while enrolled in courses. Students may also engage in sponsored campus events
as part of the WJC community.
Digital Badge: Yes
Application and Registration
Application and Registration is just one form: Non-Matric Application Form. Non-matriculation registration does not begin until after formal new and continuing student registration has been completed. A non-matriculated student may be bumped from a course if a seat is needed for a matriculated student. The final approval for a non-matriculated student registration into a course is the decision of the academic chair/director whom will be contacted by the Registrar's Office after a non-matriculated application/registration form has been received.
Tuition and Fees
| Trauma-Informed Leadership and Organizational Resilience | |
| Total # of credits | 12 |
| Tuition per credit | $600 |
| Student Fees Fall/Spring | $50 |
| Student Fees Summer | $50 |
| Estimated Microcredential Tuition and Fees Based on a student taking 12 credits |
$7,300 |
Additional Information
Refer to the Academic Calendar for class start dates and school closing information.
Microcredential courses passed with a grade of C– or higher are fully transferrable to the BS Psychology and Human Services program, providing students with up to 12 academic credits to apply toward a BS degree.
Students must earn a grade of a grade of C– or higher in every course related to the microcredential and on the project of evidence connected to the microcredential in order to earn the digital badge.
Additional questions may be referred to either the Admissions (617-564-9376) or Registrar's Office (617-327-6777 x1525).