Faculty: Carlene Caldwell, PsyD

Portrait photo of smiling black woman with shoulder length dark brown curly hair and houndstooth top

Carlene Caldwell, PsyD

Assistant Professor, MA in Organizational Psychology

Director, Talent Management Concentration

Email
carlene_​caldwell@williamjames.edu
Location
Remote
Pronouns
she/her/hers
Degree Major/Emphasis Institution  
PsyD Leadership Psychology William James College 2020
MA Psychology Wake Forest University 2009
BA Sociology and Psychology Salem College 2000

Courses

  • Field Placement 1
  • Introduction to Talent Management Systems and Strategies

Research and Practice Interests

  • Managing Bias in the Talent Life Cycle
  • 21st Century Leadership Competencies

Professional Licenses and Certifications

  • Certified Hypnotherapist
  • Myers Briggs Type Indicator Certified Practitioner
  • Certified Leadership Assessment Practitioner

Concurrent Leadership, Service and Professional Activities

  • Cone Health: Assistant Director, Succession Management

Prior Experience

Dr. Carlene Caldwell has over two decades of experience in organizational development, talent management, and leadership development, with expertise in leadership assessment, succession planning, learning and development, talent strategy, and workforce capability enhancement. She currently serves as a Behavioral Scientist at Verizon, where she leads the strategy for using assessments to support employee development across the global enterprise. In this role, she collaborates with internal and external partners to research, evaluate, and implement innovative assessment solutions aligned with Verizon's skills based organizational strategy. Her work integrates psychometric assessments, cutting edge analytics, and Generative AI platforms to advance leadership development, talent strategy, and organizational growth.

Previously, Dr. Caldwell held leadership roles in Learning and Development and Succession Management at Cone Health, where she led enterprise talent initiatives focused on leadership development, succession planning, and organizational capability. Earlier in her career at Volvo Group North America, she led Assessment for Selection and University Relations programs and served as a Senior Recruiter, helping build talent pipelines and strengthen hiring strategies. She has also contributed to talent initiatives at Aon and Bank of America. Her experience spans healthcare, transportation, finance, and technology, giving her a broad perspective on developing leaders and building high performing organizations.

Dr. Caldwell continues to share her expertise as the Director of the Talent Management Concentration at William James College, where she earned her Doctorate in Organizational Leadership Psychology. She also holds a Master of Arts in Psychology from Wake Forest University.

Professional Affiliations

  • Professional Women’s Network ( NC Triangle Chapter) member: 2010-Present
  • Licensed Professional Counselors Association of North Carolina: 2016-Present

Community Involvement

  • Pro bono Resume Review: Goodwill Industries
  • Pro bono Interview Workshop: Goodwill Industries
  • Pro bono Backpack to Briefcase Workshop: NC AandT University and Winston-Salem State University
  • Pro bon Myers Briggs Workshop: Salem College Courses for the Community